Orders are typically processed within 2-5 business days. Once your order has shipped, you'll receive a tracking number by email.

During launches, holidays, or special promotions, processing times may be slightly longer.

Yes, we provide free standard shipping on all orders over $200. For orders under $200, a shipping fee applies, which will be shown at checkout.

Currently, we ship within the United States. We hope to expand internationally in the future.

We gladly accept returns of new, unworn, and unwashed items with original tags attached within 14 days of delivery.

Items marked Final Sale cannot be returned.

Our blankets are designed for cuddles, tummy time, stroller rides, and supervised use.

For your child's safety, blankets should never be used for unsupervised sleep. Always follow the American Academy of Pediatrics' safe sleep guidelines.

Some bows arrive pre-tied, while others are designed to be tied by hand so you can achieve your preferred look.

This will always be noted in the product description.

We're always happy to help.

📧 Email: RiverandRoseChateau@gmail.com

We'll get back to you as quickly as possible.